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Desktop Drive
Datlabs can successfully recover your data from your 3.5" drive.

Laptop Drive
Our technicians can effiently recover data from your 2.5" laptop drive.

RAID Systems

Emergency data recovery on
0, 1, 5 and 10 RAID Systems
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External Drive
External hard disk data recovery from USB and Firewire devices.

Removable Drives

Data recovery from CD, DVD, ZIP,JAZ and Flash devices.


Toshiba Hard Drive Failure

Toshiba Laptop hard drives are becoming ever more popular, due to their exceptional performance, generally high reliability and ever-decreasing cost. However like all hard drive manufacturers, Toshiba hard drives can fail due to hard drive’s disk assembly unit, motor unit, damage, electrical failure, or through corruption to the drive’s operation firmware code, as well as standard user and operating system errors.

Toshiba laptop products:

  1. Satellite Notebook Series
  2. Tecra Laptops Series
  3. Portege Notebooks and Tablet PCs
  4. Libretto Notebooks
  5. Qosmio Multimedia Notebooks
  6. All Toshiba Tablet PCs
  7. Toshiba Handheld Computers

Common failure:
Laptops and their resident hard disk drives are susceptible to misuse mostly when in transit or due to operation in an unsatisfactory environment. When failure occurs the users notices:
Ticking noise due to corrupt servo track or read/write head failure.
Blank screen as the hard disk is not recognised.

Firmware Problems:
On both laptop and desktop hard disk drives applications are resident on the actual hard disk PCB. These applications interact with the computer BIOS to ensure the operation of the hard disk is efficient and error free. Applications are written during manufacture and are specific to families of hard disk drives. Once the information is corrupt the drive will not function properly or not interact with the BIOS at all. The hard disk may:

  • Not be recognised correctly in the BIOS and computer hangs
  • Not be recognised at all in the BIOS
  • Run slowly making regular ticking noise at start up

Mechanical Failure:
All Hard Disks Drives have a recommended life span in terms of run hours and if in regular use will eventually fail as a result of a mechanical failure. The most common component to fail in a hard disk drive is the read/write heads. For a variety of reasons the heads fail to fly over the surface of the platters on an air bearing and will collide with the platters. The resulting collisions cause damage and failure of the head ceramic component with resulting poor definition magnetic patterning. The outcome is total failure or an accumulation of bad or corrupt data sectors. Bad or corrupt sectors will cause the computer to hang or run unacceptably slowly as the applications attempt to correct the errors.

Misuse or environmental damage:
Mains Power Surge
Over voltage damage power cable misplaced.
Broken Pin or Pins/ Data Cable IDE SATA SCSI damage
Contaminated platters typically drink spillage of flood damage
Corruption of systems files FAT
Recycle Bin emptied or files were deleted in error.
Virus attack
incorrectly Formatted Hard drives
Partitioning or boot-up sector problems
Forgotten or Lost Password removal from Hard Disk.
Please Note: Hard disks made by all manufacturers are subject to similar problems. Toshiba hard disks are no more prone to developing them than any other manufacturer’s hard disk.

Datlabs problem solving expertise and facilities offer you the best chance of recovering data from any type and manufacture of failed hard disk drives or storage media.

Call Datlabs for a free consultation on

0870 140 2999




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