Data Recovery UK Nationwide:

NATIONWIDE: 0871 977 2 999. (Customer Services)

Datlabs undertake Hard Drive Repair and Recovery in and around Sheffield, Leeds, Derby, Nottingham, Lincoln, York, Bradford, Halifax, Huddersfield, Barnsley, Hull, Pontefract , Rotherham. We have service centres In ALL major Cities : LONDON, Birmingham, Manchester, Liverpool, Bristol and Glasgow.

The local Datlabs Office is on Sheffield's Ecclesall Road located within The Portergate, Sheffield's premier business address. Despite its town centre location the terraced courtyard area offers an oasis of calm, creating a relaxing, airy atmosphere.

Before you drop off please pack your equipment well and mark it with your own address and the unique job reference number. To enable us to process your job you must obtain a job reference number by contacting our Service Desk. Please include within your package your contact details, unique job number and any information which may assist our customer support team and laboratory technicians in dealing with recovering data from your hard disk etc. Once your hard disk, RAID or storage equipment etc, a comprehensive Recovery Service will be carried out;

Datlabs Data Recovery Process.

Diagnosis.

Your equipment will be received and your job and contact details entered on our database. As soon as possible (normally same working day) our experts will diagnose your hard disk drive, memory stick, server, RAID equipment or storage media and will where appropriate prepare an evaluation report. The evaluation report will show what is wrong with your equipment or data, provide an estimate of when it may be possible to return your data to you.

Evaluation and Report.

Your formal agreement to our schedule of charges (if not already given) is required before we will proceed with our attempted repair and recovery work.

If a repair or recovery is not possible, or is unsuccessful then your storage media/computer equipment will be returned to you and thereafter you will incur no further costs.

Data Recovery and Checking.

Your data will recovered and repaired and a file listing prepared to check through. Once you are satisfied that your data has been retrieved we will create an offline back-up copy and an additional copy on return media will be prepared for despatch to your nominated address.

Payment.

You pay the agreed recovery costs presented to you in our schedule of charges.

Once funds have been cleared, arrangements can be made to return your data back to you. This is usually by courier service.

Data Re-Install.

As soon as is practicable and in all cases within 5 days, you must re-install and check your data.

Data Protection.

After a mandatory period of 28 days subsequent to the despatch date your data will be erased from our offline server. Any further work in relation to your data will be charged separately.

A damaged hard disk drive or storage media incident can be daunting and in some cases distressing. In the majority of cases a faulty data storage device or system means that vital work or reference material is no longer accessible and your computer or server may be damaged. You or your IT department should never attempt data recovery procedures yourself, as the risk of permanent data loss without the correct facilities, tools and expertise is real. If your business data, family pics, movies, or sensitive data is vitally important to you then it is important that you use our specialist data recovery teams who have access to world class tools and test equipment and solutions supplied by Computer Science Labs Ltd. The processes involved in data recovery are complex and require expert knowledge, training and qualifications in hard disk drive and storage media repair.