Data Recovery Services Birmingham

In order to serve our customers more effectively we maintain points of presence in major cities throughout the UK., The Datlabs Birmingham City Centre office is at:

Datlabs, 2nd Floor Quayside Tower, Broad Street, Birmingham, B1 2HF.

0871 977 2 999   (Local Reception)

Lying at the centre of the UK's motorway network the Datlabs Birmingham office is easily accessible via the M5, M6, M40 and M42. Quayside Tower is within easy walking distance of the award-winning Brindley place development, the International Convention Centre, National Indoor Arena, The Mailbox, New Street Station and the Central Core.

Before you drop off please pack your equipment well and mark it with your own address and the unique job reference number. To enable us to process your job you must obtain a job reference number by contacting our Service Desk. Please include within your package your contact details, unique job number and any information which may assist our customer support team and laboratory technicians in dealing with recovering data from your hard disk etc. Once your hard disk, RAID or storage equipment etc, is received the following Data Recovery Service process will be carried out;

Stage 1:
Your equipment will be received and your job and contact details entered on our database. As soon as possible (normally same working day) our experts will diagnose your hard disk drive, memory stick, server, RAID equipment or storage media and will where appropriate prepare an evaluation report. The evaluation report will show what is wrong with your equipment or data, provide an estimate of when it may be possible to return your data to you.

Stage 2: Your formal agreement to our schedule of charges (if not already given) is required before we will proceed with our attempted repair and recovery work.

Stage 3: If a repair or recovery is not possible, or is unsuccessful then your storage media/computer equipment will be returned to you and thereafter you will incur no further costs.

Stage 4: Your data will recovered and repaired and a file listing prepared to check through. Once you are satisfied that your data has been retrieved we will create an offline back-up copy and an additional copy on return media will be prepared for despatch to your nominated address.

Stage 5: You pay the agreed recovery costs presented to you in our schedule of charges.

Stage 6: Once funds have been cleared, arrangements can be made to return your data back to you. This is usually by courier service.

Stage 7: As soon as is practicable and in all cases within 5 days, you must re-install and check your data.

Stage 8: After a mandatory period of 28 days subsequent to the despatch date your data will be erased from our offline server. Any further work in relation to your data will be charged separately.

Our clean air labs and workshops address a growing demand for specialist Data Recovery Services in Birmingham and the Midlands. The market in the Midlands area for External Hard Disks and Network Attached Storage (NAS) , Buffalo, Lacie, Western Digital Passport, MyBook , Raptor, Seagate, Hitachi, Toshiba is large and percentage failures and faults dictate a need for highly responsive and professional customer services to deal with hard disk drive repair and recovery in and around Birmingham, Walsall, Wolverhampton, Coventry, Northampton Stoke, Newcastle under Lyne , Leicester and Rugby. Our qualified engineers have many years experience in the data recovery industry and are able to deal with all aspects of recovering vital and sensitive data from faulty storage media, ranging from camera memory cards through to large RAID systems and Servers.

A damaged hard disk drive or storage media incident can be daunting and in some cases distressing. In the majority of cases a faulty data storage device or system means that vital work or reference material is no longer accessible and your computer or server may be damaged. You or your IT department should never attempt data recovery procedures yourself, as the risk of permanent data loss without the correct facilities, tools and expertise is real. If your business data, family pics, movies, or sensitive data is vitally important to you then it is important that you use our specialist data recovery teams who have access to world class tools and test equipment and solutions supplied by Computer Science Labs Ltd. The processes involved in data recovery are complex and require expert knowledge, training and qualifications in hard disk drive and storage media repair. We are ideally placed to serve all firms based in the Midlands and the major cities of Birmingham, Coventry, Northampton, Stafford, Stoke and Leicester.